Monday, March 30, 2009

Customer Profile: Spider Robber

With the economy being as bad as it is, people are bound to do strange things. In fact, the bank next door had been roobed twice in tha last two weeks. My job has thus been doing constant safety updates, just to make sure we are aware of what to do in emergencies. Let's just say I don't pay attention that well.

It had been a very busy Friday night, and I was almost at my last strand, The only thing keeping me happy was knowing that tomorrow I would be going to watch all of LotR and drinking copious amounts of booze.

I get down to one of my last customers of the night, and I'm actually starting to get happy. I'm in the middle of ringing up this customer's unseemly large amount of products, when a guy in a SpiderMan mask walks up and stands behind him. He just stood there smiling. Proud of himself.

"What the FUCK do you think you are doing?"

"What? Noone's told me to take it off yet."

"GET THE FUCK OUT OF MY STORE!"

"But I've been in five stores already and noone's had a problem with it yet!"

"Take off that fucking mask, and get the fuck out of my store before I fuck you up!"

Now, those of you that know me, and have heard of my stunning displays of dexterity (or lack there of) will laugh at the thought of me getting at this guy with a cart between us. But that is neither here or there. What matters is that the guy quickly leaves my store. Score one for me.

Then I hear my manager's voice behind me. She simply tells me to finish ringing up the current customer. He is shocked, but understands completely what happened.

So does my manager, it turns out. I tell my head manager, and guess what?

The mother fucker saw this creep walking around, with the mask on. And he said he was "cool." WTF? I'm glad to know that someone being intresting is more important than employee safety.

Friday, March 27, 2009

Medical Foods

Before I begin, let me just make this very clear: I love animals, dogs especially. For my job I'd have to. I would do anything that was reasonably in my power to make a dog comfortable. I'm just really empathetic to animals. To say that I would willingly cause pain to an animal is not only disrespectful, it is a down right lie.

Now let me give you an example: If you went into a pharmacy,and you had an expired prescription, or worse yet, lost it, you would fnd it logical for them to not give you the medicine, wouldn't you? Legally they cannot give you medicine.

Now, instead of buying the medicine for you, it's for your dog. Same laws apply, same restictions apply as well. Except, instead of the suffering being on the fault of your incompotence, all of the blame falls on me. It is now my fault that your dog is sick, hell, I probably even cause the disease in the first place, right? Because I don't want to lose my job, no matter how much it pisses me off, I have a personal vendetta against your pet?

Get the fuck out of my store, you ungrateful ass, and learn to take care of your pets, or I will do what I can to have them taken from you.

Customer Profile: Thor Guy

At my store, we have many regular customers. Customer Profiles will try and recount the stories of the most notable ones.

When I first met Thor Guy, I noticed a small, sterling sliver hammer hanging round his neck. The hammer, hanging down from the handle, had intricate "Celtic knots" on the head. Putting two-and-two together, I surmised that, most likely, this man was supposed to have Mjöllnir around his neck.

Being the friendly clerk that I am, I made polite conversation about the hammer. The guy freaked out, elated that he has "finally met someone that can pronounce the name right." We talk a little more, until I get more customers in my line.

This guy returns roughly once a month, to bulk up on his needed supplies. (Sorry, but I'm not gonna let you guys track what people buy here) One day, it is storming incredibly bad. This being normal in my part of the world, I am not to put down by the weather. In through my doors walks Thor Guy. I aknowledge his existance, and let him go on with his shopping.

This guy, with his claimed "worship of Thor" should have been happy with the weather as it was. I comment on it, and how it was a lovely day for the God of Thunder. Thor Guy just shrugged and sighed, replying," I've had to stay inside all day, due to the rain."

I almost slapped the bitch right there. Instead, I sold him his purchases, chastised him for not venerating his Deity properly, and told him he will not be getting into Valhalla with that attitude.

I have not seen Thor Guy since, and I hope he is off somewhere, pillaging, killing, but not raping (as that is bad), some poor European village.

Savings Cards

It is becoming increasingly common for stores to have their own "savings card." These annoying devices are found in your grocery store, hardware store, book store, etc. Now, aside from the minor annoyance of having an incredibly cramped wallet from have to carry 10+ cards, you also have to (usually) fill out an application for a card.

THIS IS A SCAM!

Without the card, you cannot get the sale price on your purchases. The stores will try to sell you on the fact that you can get extra savings with these cards, if only you put down your email and home address. The stores will however require your phone number for you to recieve your card. This is done under the guise of convieniance, just in case you forget to bring the card.

In fact, it is a way to track what you buy. Now, this card also has good reasons for existing. The more people that buy "product X" with "special card Y," the more likely the store will make sure to stock more of "product X." If a large enough percentage of card holders buy "product X," the store may even put it on sale. This in turn, gives you more savings, but causes more people to get the card.

My store is really good. We trust our customers. Most stores, if your number is not in the directory, and you forget your card, you can't get the sale. It doesn't matter if you've had a card for SafeWay for the past 10 months, your number is still not in the system. My store however, will take your number. I can know you personally, know that you don't have a savings card, and you could give me your number, and it will go through. We trust our customers. We trust our customers so much, that you could give me (area code) 867-5309, and the computers will take it.

So, my suggestion for this? When you have to fill out an application for a savings card, do it. Don't, however, put down personal info, unless you want to get spammed with coupons in your mailbox/ inbox. NEVER GIVE A STORE YOUR REAL NUMBER. It doesn't matter if they promise to not sell it to people, the contracts are subject to change, at any time, without notice.

Now, will that be cash or credit?

Retail SUCKS!

This blog is designed for me to vent my frustrations at my job. You see, I work as a cashier for a large pet store chain. Friends of mine work in dollar stores, coffee shops, and malls. YOU probably work in a depressing retail enviroment as well. This blog is for you.

You are not alone.